Archive order menu introduction

After the AliExpress supplier has shipped your products, DSers will move the completed orders to the Fulfilled tab. As you finished processing hundreds or even thousands of orders, they will all pile up in your Fulfilled tab.


Therefore, DSers developed the feature of Archive order menu for you. Every order that has been fulfilled in the past will be automatically transferred to the Archived menu after 4 months.



Archived

You can find the Archived menu from DSers – Orders – Archived.


On the right side of the menu name, you will see the total amount of orders in each menu.


Here are the orders that were fulfilled 4 months ago and have been automatically archived by DSers.


You can look for them by: WooCommerce Order number, Customer Name, Email address and Tracking Number.


If needed, you can select an order and place it back to the Open tab by clicking Unarchive.


The selected order will be moved back to the Fulfilled tab.


You can then rollback the orders if you want to place it again.

Click here to learn more about re-ordering a fulfilled order.


Note: Any unarchived orders will be moved back to the Archived tab 7 days after you last operate them.


Read this article to learn about how to fulfill an order from start to finish.


Don't hesitate to contact us if you have any questions!



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