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Orders to Chile specifications

Due to new regulations, all orders to Chile must contain the RUT number, or the orders will fail.

DSers will make the RUT number appear on your packages to make sure it goes through customs without issues.


RUT Number

For orders to Chile, you need to make sure the RUT number is in the order's customer detail and correct.

Deal with orders to Chile - Chile Order - DSers - WooCommerce

You can add the RUT number of your customer in the "RUT" field, in Customer Details.

Deal with orders to Chile - Customer Details - DSers - WooCommerce


Check RUT Number

In case your order fail, you can manually check if the issue is coming from the RUT number on AliExpress


Create an order, and enter the RUT number in the required field

Deal with orders to Chile - AliExpress Chile Order - DSers - WooCommerce

If the RUT number is wrong, an error message will appear

Deal with orders to Chile - RUT Error Message - DSers - WooCommerce

It is important that you have the correct RUT number of your customer to place the orders. A wrong RUT number will prevent you from ordering or cause some issues at the customs.


Don't hesitate to contact us if you have any questions!



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