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Fulfill an order from start to finish

Once you set up your account properly and finished importing the products from AliExpress, the next step is to place and pay for an order.


We will show you the complete process of fulfilling an order in the detailed guide below.

Placing an order to AliExpress

DSers will automatically synchronize the order you receive on Wix.

Go to Open Orders – Awaiting order. The order you need to place to AliExpress will be in the Awaiting order tab after you received them on your store.

Fulfill an order from start to finish with Wix DSers - awaiting order - Wix DSers

Click the Order button.

Fulfill an order from start to finish with Wix DSers - click order - Wix DSers

It will open a page where you can double check the order shipping setting.

Fulfill an order from start to finish with Wix DSers - check shipping method - Wix DSers

At this step, you can change the shipping method as you wish.

Click CONFIRM after you make sure the Shipping method is the one you want.

Fulfill an order from start to finish with Wix DSers - confirm - Wix DSers

Once the order is processed, you will see a notification on above.

Fulfill an order from start to finish with Wix DSers - order placed successfully - Wix DSers

You can go to the Awaiting payment tab to find the order you just placed and see that the Ali Order Number has been generated.

Fulfill an order from start to finish with Wix DSers - awaiting payment - Wix DSers

You can click the Make payment button above, and it will take you to AliExpress where you can pay for the order.

Fulfill an order from start to finish with Wix DSers - make payment - Wix DSers


Make the payment

On AliExpress Orders page, go to Awaiting payment page and select the order you want to pay.

Fulfill an order from start to finish with Wix DSers - make payment - Wix DSers

Click on the Pay for selected order(s) or Pay Now button.

Fulfill an order from start to finish with Wix DSers - pay now - Wix DSers

A window will pop up and you can choose the Payment method there. Click Pay now to complete the payment.

Fulfill an order from start to finish with Wix DSers - pay now - Wix DSers


After the payment

Once you made your payment, you are DONE.

DSers will take care of the rest.


After your payment, DSers will automatically move the order to Open Orders – Awaiting Shipment. (Note: the status may take some time to change, don’t worry about it.)


When your supplier sends out the package, the tracking number will be generated. DSers will automatically update the order and move the order to Fulfilled tab with the tracking number.

Fulfill an order from start to finish with Wix DSers - fulfilled tab - Wix DSers

It is at this time that DSers will automatically trigger Wix to send an email to your customers with the tracking number.


DSers will also automatically mark the order as Fulfilled on Wix.

Fulfill an order from start to finish with Wix DSers - fulfilled on Wix - Wix DSers

You can also view the tracking number in the Order details on Wix like below.

Fulfill an order from start to finish with Wix DSers - order detail page - Wix DSers

Now you know the complete process of fulfilling an order from start to finish with DSers.


Click here to learn more about how to fulfill multiple orders from start to finish.


You can also check this article to learn how to change currency to pay on AliExpress here.


Don't hesitate to contact us if you have any questions!



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