Once you set up your account properly and finished importing the products from AliExpress, the next step is to place and pay for an order.
We will show you the complete process of fulfilling an order in the detailed guide below.
Placing an order to AliExpress
DSers will automatically synchronize the order you receive on WooCommerce.
Go to Orders – Open – Awaiting order. The order you need to place to AliExpress will be in the Awaiting order tab after you received them on your store.
Click the Order button.
It will open a page where you can double check the order shipping setting.
At this step, you can change the shipping method as you wish.
Click Confirm after you make sure the Shipping method is the one you want.
A box will open on top of the DSers page to let you know the order process.
Once the order is processed, you will notice the number of Orders succeed will change.
You can then directly go to AliExpress to pay this order by clicking Make payment in the box.
You can also go to the Awaiting payment tab to find the order you just placed and see that the Ali Order Number has been generated.
Make the payment
In the Awaiting Payment tab, it will show you the order you successfully placed to AliExpress but haven’t paid yet.
You can check the AliExpress order number like the picture shows so you can pay the right order you want on AliExpress.
Click Make payment, then it will direct you to the AliExpress website.
On AliExpress, the order will be in All orders page.
Double check the AliExpress order number to make sure it is the order you want to pay, then click on Pay now.
A window will pop up and you can choose the Payment method there. Proceed and complete your payment after clicking the Pay now in this window.
After the payment
Once you made your payment, you are DONE.
DSers will take care of the rest.
After your payment, DSers will automatically move the order to Orders – Open – Awaiting Shipment. (Note: the status may take some time to change, don’t worry about it.)
The order will appear like the following.
When your supplier sends out the package, the tracking number will be generated. DSers will automatically update the order and move the order to Fulfilled tab with the tracking number.
It is at this time that DSers will automatically trigger WooCommerce to send an email to your customers with the tracking number.
DSers will also automatically mark the order as Completed on WooCommerce.
You can also view the tracking number in the Order details on WooCommerce like below.
Now you know the complete process of fulfilling an order from start to finish with DSers.
Click here to learn more about how to fulfill multiple orders from start to finish.
Don't hesitate to contact us if you have any questions!