DSers is a platform that provides drop shipping solutions. It helps to improve the efficiency of people with online stores by allowing users to place multiple orders to AliExpress in just ONE CLICK. 


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    How to change AliExpress account

    In case you want to change the AliExpress account linked to your DSers Pro account, you can do that very easily from Setting. Please read the guide below to learn more

    Before you change account

    Make sure you read and understand this

    It is important to note that once you unlink an AliExpress account, DSers Pro will not sync the data between this AliExpress account and DSers Pro anymore. In details, that means that if you have orders Awaiting Payment, Awaiting Shipment or Awaiting Fulfillment, DSers Pro will not sync the status of those orders anymore after you unlink your AliExpress account. To avoid this situation, you need to make sure of two things:

    1. All the orders in your DSers Pro account should be in Awaiting Order, Failed or Canceled before your unlink. -If you have orders Awaiting Payment, please cancel them on AliExpress, they will sync as Canceled on DSers -If you have orders already paid on AliExpress, but not yet shipped, wait for those orders to have a tracking number and be fulfilled on DSers

    2. The status of the orders on AliExpress should be synced correctly to DSers Pro (You can do that manually)

    Unlink your account

    Go to your DSers Pro - Setting - Account, and find the AliExpress account part

    Click on Disconnect

    A window to CONFIRM will appear. Make sure to read everything before you go through

    After you confirm, the AliExpress account setting part will be empty

    And the top of DSers Pro will show that you are no longer connected to a Whitelisted AliExpress account and need to click to Link to AliExpress

    Before you click on this button, make sure you are currently logged in the right AliExpress account that you want to link to DSers Pro

    Once you are logged in the correct AliExpress account, click on this button, and link your AliExpress account

    The button on top of DSers Pro will turn green and show that your linked to an AliExpress Account Whitelisted.

    You are now connected to your new AliExpress account and can start to process your orders normally once again.

    Don't hesitate to contact us if you have any questions!