How to change quantity of an order

If your customer wants to change the quantity of an order after you received it, check the solution below



Edit on Shopify

Click on the order you want to modify on Shopify to see the details.

Then click on Edit


The order will open, and you will be able to adjust the quantity

Duplicate on Shopify

Click on the order you want to modify on Shopify to see the details.

Then click on More action - Duplicate


A new draft order will be created.

Change the quantity to the quantity desired.

And click on Mark as paid


The order will sync as new order on DSers, with a quantity of 2


You can manually fulfill the original order on Shopify or on DSers, so that it doesn't bother you anymore. To manually fulfill the order, click on the right side of the order on Action - Mark as fulfilled.


BOGO and BUNDLE

Please note that BOGO (Buy One Get One) and Bundles are now available on Dsers if you want to create upsell orders! That will help you sell more and avoid having to change the quantity of the orders!



Don't hesitate to contact us if you have any questions!





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