Some countries require specific details in order to be placed to AliExpress, or the order may fail.
In order to be able to place an order for Israel, Saudi Arabia or the United Arabic Emirates, the phone number should be 9 digits starting with a 5.
Herewith 2 ways to solve this:
Modify the phone number to 555555555 in your customer details and deactivate the 'Override phone number' feature on DSers - Setting - Other
If you are using the 'Override phone number' feature on DSers, set the phone number as 555555555
Please note that for Israel, AliExpress require a 7 digits ZIP code. Very often, your client may forget to enter 7 digits. To bypass this, you can open the customer details of the order, and add two zeros (00) at the beginning of the ZIP code.
Don't hesitate to contact us if you have any questions!