How to manage your DSers account

In DSers, you now have the complete control over your account! Rename your account, modify email address, reset password, manage the store linked and change AliExpress account: you can do this very easily with DSers

Go to DSers - Settings - Account and get access to all this

Find the complete detailed guide below

Account Info

In this part, you can modify the name of your DSers account and the email address you use to login

Account Name

The account name is the name that appears on the top right side of your DSers account.

Simply type in the name you wish to use, and click on Save

Account Email

The account email is the email you use to login your DSers account. To change it, first click on the Change

A new window will open asking you to enter the new email address you wish to use

A mail will be sent to this email address with a code

You then just need to copy the code and paste the code in the box

And you will see a confirmation if the code is correct

Reset Password

In this part, you can change the password you use to login your DSers account.

You just need to click on the Change Password button, a new window will appear.

Just type in your Old Password once

And enter your New Password twice, it's that simple!

You can find a detailled guide here

Shopify Stores

This part is interesting to manage and check the status of the Shopify stores that are linked to your DSers account.

DSers will detect the status of your Shopify store and check if you authorized DSers or not. If you forgot to pay for your Shopify store, or closed it for a while, DSers will show it to you here and you will be able update the status there.

You can also uninstall a Shopify store from here.

You just need to click the uninstall button and it will take you to Shopify where you can uninstall the DSers app from your store.

AliExpress Account

The AliExpress account management allows you to change or disconnect he AliExpress account linked to your DSers account

IMPORTANT NOTE: By changing or disconnecting the linked AliExpress account, you will lose all the data of the orders being currently processed. Order numbers and Tracking numbers will no longer be synced.


If want to change to you AliExpress account, you need to first log out all your AliExpress account and then just click on the Switch button

A new window will appear asking you if you are sure you want to switch

Once you confirm, you will be redirected automatically to AliExpress login page Make sure to login the new AliExpress you want to link to DSers. Then click on the Authorization button.

Your DSers account will now be linked to this AliExpress account


If you want to disconnect your account in case you are selling your store by example, It's even simpler, just click on Disconnect

A window will then appear to ask for confirmation

Once you confirm, your DSers account will be disconnected from AliExpress (You won't be able to place orders to AliExpress or import any products from AliExpress to DSers until it is connected to another account)

You can find a detailled guide here.

Don't hesitate to contact us if you have any questions!


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