How to take a screenshot

The best way to report a problem to our Customer Service is to send us a screenshot of the issue you are facing.

There are different ways to take screenshots depending on your system.


Take a screenshot on Windows

Use the Snipping Tool

Check the Windows support page below to learn how


Windows Support



Take a screenshot of Mac

You have different solution

Check the Apple support page below to learn how


Apple Support



Send the screenshot to DSers Customer Service

In DSers chat


Click on the right side of the chat box on the Picture icon

A window will open and you can select which screenshot you want to send


On Facebook


Click on the left side of the chat box on the Picture icon


A window will open and you can select which screenshot you want to send



Don't hesitate to contact us if you have any questions!



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