The best way to report a problem to our Customer Service is to send us a screenshot of the issue you are facing.
There are different ways to take screenshots depending on your system.
Take a screenshot on Windows
Use the Snipping Tool
Check the Windows support page below to learn how
Take a screenshot of Mac
You have different solution
Check the Apple support page below to learn how
Send the screenshot to DSers Customer Service
In DSers chat
Click on the right side of the chat box on the Picture icon
A window will open and you can select which screenshot you want to send
On Facebook
Click on the left side of the chat box on the Picture icon
A window will open and you can select which screenshot you want to send
Don't hesitate to contact us if you have any questions!