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Orders to Brazil specifications

Due to regulations, all orders to Brazil must contain the CPF number, or the orders will fail.

DSers will make the CPF number appear on your packages to make sure it goes through customs without issues.


Note: For orders sent to Brazil, it requires a 10 or 11-digit phone number.

CPF Number

For orders to Brazil, you need to make sure the CPF number is in the order's customer detail and correct.

Orders to Brazil specifications with Wix DSers - customer detail - Wix DSers

The CPF number of your customer will be in the "Cpf" field, in Customer Details.

Orders to Brazil specifications with Wix DSers - cpf number - Wix DSers

Once the order is placed, we will add the CPF number at the end of the address. You can check this by clicking the Ali Order No.

Orders to Brazil specifications with Wix DSers - Ali order number - Wix DSers

As you can see, the CPF number is added after the address, in brackets.

Orders to Brazil specifications with Wix DSers - address and cpf number - Wix DSers


Check CPF Number

In case your order fails, you can manually check if the issue is coming from the CPF number on AliExpress


Create an order, and enter the CPF number in the required field

Orders to Brazil specifications with Wix DSers - enter cpf number - Wix DSers

If the CPF number is wrong, an error message will appear

Orders to Brazil specifications with Wix DSers - error message - Wix DSers

It is important that you have the correct CPF number of your customer to place the orders. A wrong CPF number will prevent you from ordering or cause some issues at the customs.

Manually Changing Phone Number

Deactivate DSers’ Override phone number feature first on DSers – Setting – Other.

Orders to Brazil specifications with Wix DSers - override phone number - Wix DSers

Delete the phone number you entered before and click on Save.

Orders to Brazil specifications with Wix DSers - delete phone number - Wix DSers

Go to DSers – Open Orders.

Orders to Brazil specifications with Wix DSers - open orders - Wix DSers












On the Awaiting order tab, find the order for which you want to change the phone number according to AliExpress’ regulation, then click on Customer Detail from the top right corner of the order.

Orders to Brazil specifications with Wix DSers - address and cpf number - Wix DSers

Enter a phone number that is 10 or 11-digit.

Orders to Brazil specifications with Wix DSers - enter phone number - Wix DSers

Don’t forget to Save the changes.

Orders to Brazil specifications with Wix DSers - save changes - Wix DSers

Now you can place the order like you normally would.

Override phone number feature

Another way you can change the phone number is to use the Override phone number feature.


Go to Setting – Other – Override phone number feature

Orders to Brazil specifications with Wix DSers - override phone number - Wix DSers

Enter a phone number that is 10 or 11-digit, then click on Save.

Orders to Brazil specifications with Wix DSers - enter phone number - Wix DSers

Now you can place the order like you normally would.


Don't hesitate to contact us if you have any questions!



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