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Orders to Israel specifications

Due to the regulations on AliExpress, all the orders to Israel must contain a 9-digits phone number that starts with 5 or a 10-digits number that starts with 0 and a 7-digits ZIP/Post code, otherwise, the orders cannot be placed to AliExpress.


You can change the phone number and the ZIP code to the correct one on DSers easily, here’s how.



Manually Changing Customer Details

Deactivate DSers’ Override phone number feature first on DSers – Setting – Other.

Orders to Israel specifications with Woo DSers - Access Override phone number - Woo DSers

Delete the phone number you entered before and click on Save.

Orders to Israel specifications with Woo DSers - Delete phone number - Woo DSers

Go to DSers – Orders – Open.

Orders to Israel specifications with Woo DSers - Access Open - Woo DSers

On the Awaiting order tab, find the order for which you want to change the phone number according to AliExpress’ regulation, then click on Customer Detail from the top right corner of the order.

Orders to Israel specifications with Woo DSers - Customer Detail - Woo DSers

Enter a phone number that is 9-digits and starts with 5 or 10-digits and starts with 0.

Orders to Israel specifications with Woo DSers - Enter a new phone number - Woo DSers

Add two zeros (00) at the beginning of the ZIP code to make it 7 digits.

Orders to Israel specifications with Woo DSers - Change Post code - Woo DSers

Don’t forget to Save the changes.

Orders to Israel specifications with Woo DSers - Save changes - Woo DSers

Now you can place the order like you normally would.



Override phone number feature

Another way you can change the phone number is to use the Override phone number feature.


Go to DSers – Setting – Other.

Orders to Israel specifications with Woo DSers - Override phone number - Woo DSers

Enter a phone number that is 9-digits and starts with 5 or 10-digits and starts with 0, then click on Save.

Orders to Israel specifications with Woo DSers - Enter phone number - Woo DSers

Don’t forget to go back to DSers – Orders – Open and change ZIP code to 7 digits from Customer Detail.

Orders to Israel specifications with Woo DSers - Change ZIP code - Woo DSers

Now you can place the order like you normally would.


Don't hesitate to contact us if you have any questions!



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