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Orders to Korea specifications

Due to the regulations on AliExpress, all the orders to Korea must contain a 10 or 11-digits phone number starting with 01 or 1, otherwise, the orders cannot be placed to AliExpress.


You can change the phone number to the correct one on DSers easily, here’s how.

Manually Changing Phone Number

Deactivate DSers’ Override phone number feature first on DSers – Setting – Other.

Orders to Korea specifications with Wix DSers - Access Override phone number - Wix DSers

Delete the phone number you entered before and click on Save.

Orders to Korea specifications with Wix DSers - Delete phone number - Wix DSers

Go to DSers – Open Orders.

Orders to Korea specifications with Wix DSers - Access Open orders - Wix DSers











On the Awaiting order tab, find the order for which you want to change the phone number according to AliExpress’ regulation, then click on Customer Detail from the top right corner of the order.

Orders to Korea specifications with Wix DSers - Customer Detail - Wix DSers

Enter a phone number that is 10 or 11-digits and starts with 01 or 1.

Orders to Korea specifications with Wix DSers - Enter a new phone number - Wix DSers

Don’t forget to Save the changes.

Orders to Korea specifications with Wix DSers - Save changes - Wix DSers

Now you can place the order like you normally would.

Override phone number feature

Another way you can change the phone number is to use the Override phone number feature.


Go to DSers – Setting – Other - Override phone number.

Orders to Korea specifications with Wix DSers - Override phone number - Wix DSers

Enter a phone number that is 10 or 11-digits and starts with 01 or 1, then click on Save.

Orders to Korea specifications with Wix DSers - Enter phone number - Wix DSers


Personal Clearance ID or Passport/ Alien registration Card Number

And in the Payment details page, there will be a non-optional field where your customers need to fill in their Personal Clearance ID (If they are Korean native) or Alien Registration Card Number (If they are foreigners living in Korea).

Orders to Korea specifications with Wix DSers - Enter personal clearance ID - Wix DSers

Personal Clearance ID:The personal clearance unique code consists of a 12-digit number starting with P. Fill in this field if the customer is a native Korean.


Passport/ Alien registration Card Number:Please enter your Passport or Alien registration card number. Fill in this field if the customer is NOT a native Korean.


When you input Personal Clearance ID or Passport/ Alien registration Card Number in Wix, DSers will automatically put the number in corresponding box .

Orders to Korea specifications with Wix DSers - Customer Detail - Wix DSers

This will ensure that you have all the necessary information to process your orders without issues!


Note: To add this part in Wix, you can go to Wix backend page and access Settings – eCommerce&Finance - Checkout settings and find Customize your checkout. Then activate Additional info.

Orders to Korea specifications with Wix DSers - additional info - Wix DSers

Input Personal Clearance ID in the box. To make it mandatory, check the box in Mandatory field.

Orders to Korea specifications with Wix DSers - enter personal clearance ID - Wix DSers

Don't hesitate to contact us if you have any questions!



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