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Orders to Portugal specifications

Due to the regulations on AliExpress, all the orders to Portugal must contain a 9 or 10-digits phone number, otherwise, the orders cannot be placed to AliExpress.


You can change the phone number to the correct one on DSers easily, here’s how.

Manually Changing Phone Number

Deactivate DSers’ Override phone number feature first on DSers – Setting – Other.

Orders to Portugal  specifications with Wix DSers - Access Override phone number - Wix DSers

Delete the phone number you entered before and click on Save.

Orders to Portugal  specifications with Wix DSers - Delete phone number - Wix DSers

Go to DSers – Open Orders.

Orders to Portugal  specifications with Wix DSers - Access Open orders - Wix DSers












On the Awaiting order tab, find the order for which you want to change the phone number according to AliExpress’ regulation, then click on Customer Detail from the top right corner of the order.

Orders to Portugal  specifications with Wix DSers - Customer Detail - Wix DSers

Enter a phone number that is 9 or 10-digits.

Orders to Portugal  specifications with Wix DSers - Enter a new phone number - Wix DSers

Don’t forget to Save the changes.

Orders to Portugal  specifications with Wix DSers - Save changes - Wix DSers

Now you can place the order like you normally would.

Override phone number feature

Another way you can change the phone number is to use the Override phone number feature.


Go to DSers – Setting – Other - Override phone number.

Orders to Portugal  specifications with Wix DSers - Override phone number - Wix DSers

Enter a phone number that is 9 or 10-digits, then click on Save.

Orders to Portugal  specifications with Wix DSers - Enter phone number - Wix DSers

Now you can place the order like you normally would.


Don't hesitate to contact us if you have any questions!



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