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Re-order fulfilled orders

In case some orders were wrongly fulfilled, whether it is because you accidentally manually fulfilled them on DSers or on WooCommerce, you can easily roll back those orders and re-order them again.


Here’s how you can do it.



Roll back fulfilled orders

Let’s use some WooCommerce orders that are marked as Completed as an example.


If they are fulfilled on WooCommerce as below.

Re-order fulfilled orders on Woo DSers - Fulfilled on WooCommerce - Woo DSers

They are also fulfilled on DSers.

Re-order fulfilled orders on Woo DSers - Fulfilled on DSers - Woo DSers

Select the orders you want to re-order on DSers.

Re-order fulfilled orders on Woo DSers - Select orders - Woo DSers

Then click on More Action – Roll back orders.

Re-order fulfilled orders on Woo DSers - Roll back orders - Woo DSers

A new window will pop-up, click on Roll back orders.

Re-order fulfilled orders on Woo DSers - Click on Roll back orders - Woo DSers

Enter CONFIRM and click on Yes.

Re-order fulfilled orders on Woo DSers - Enter Confirm - Woo DSers

Click on Ok after the rollback process is completed.

Re-order fulfilled orders on Woo DSers - Click on Ok - Woo DSers

DSers will then move those orders to the Awaiting order tab.

Re-order fulfilled orders on Woo DSers - Awaiting order - Woo DSers


Re-order fulfilled orders

Now that those orders are back in the Awaiting order tab, you can simply place those orders to AliExpress again as you normally would.


Select the orders you want to re-order, then click on Place order to AliExpress.

Re-order fulfilled orders on Woo DSers - Place order to AliExpress - Woo DSers

Read this article if you want to learn more about placing multiple orders to AliExpress.


Read this article if you want to learn more about paying multiple orders on AliExpress.


Don't hesitate to contact us if you have any questions!



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