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Specific message to a supplier

Sometimes, your customers will have special requirements for the orders. It can be difficult for you to pass the message to your suppliers due to the limitations of dropshipping. This is why DSers allows you to leave a specific message to your AliExpress suppliers.


Here’s how you can do it.



Sending the message

Go to DSers – Orders – Open.

Specific message to an AliExpress supplier with Woo DSers - Access Orders Open - Woo DSers

Access the Awaiting order tab.

Specific message to an AliExpress supplier with Woo DSers - Awaiting order - Woo DSers

Find the order for which you want to leave a specific message to the supplier.

Specific message to an AliExpress supplier with Woo DSers - Find the order - Woo DSers

On the right side of the order, click on Action – Message.

Specific message to an AliExpress supplier with Woo DSers - Click message - Woo DSers

You can type the message you want to leave for your supplier, then click Save.

Specific message to an AliExpress supplier with Woo DSers - Write the message - Woo DSers

Don’t forget to Save your changes to the order when you finished writing the message.

Specific message to an AliExpress supplier with Woo DSers - Save - Woo DSers


View the message on AliExpress

In case you want to make sure the message is correctly sent with your orders you can go to AliExpress – Orders and click on View Detail from the order you want to check for the message.

Specific message to an AliExpress supplier with Woo DSers - View detail - Woo DSers

The message will appear at the bottom of the order in Comments.

Specific message to an AliExpress supplier with Woo DSers - Order Comments - Woo DSers

Click here to learn more about how to leave a default message to your supplier and here to understand how to send an image in the message to your suppliers.


Don't hesitate to contact us if you have any questions!



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